Wednesday, December 5, 2012

Las Vegas Next? Kansas City Adopts AutoReturn

AutoReturn is a new kind of towing return service that was just picked up by the City of Kansas City.

“We believe our solution fundamentally transforms the way cities and residents think about municipal services,” said AutoReturn CEO John Wicker. “We have been working closely with city officials and the police department in Kansas City to provide superior service and make the sometimes unfortunate experience of towing a lot easier for everyone.”

“AutoReturn’s software, people and processes have already addressed some of Kansas City’s most difficult public issues related to towing,” said Gary Majors, manager of Kansas City’s regulated industries division. “By shortening the time it takes for equipment to reach a tow scene, the city reduces officer wait times, decreases traffic congestion, and limits the chance of secondary accidents, saving money and increasing safety.” The average response time from dispatch to arrival since going live in October, 2012 has been reduced measurably to approximately 11 minutes.

But will Las Vegas being AutoReturn to The Strip?

Right now, the Las Vegas towing industry is a free-for-all. According to the Las Vegas Sun, many who suffer the fate of having their car towed don't know where their car is, and leave it to the police to find it. That process is also marked by price gouging.

AutoReturn could help streamline Las Vegas' problem.

Stay tuned.

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